Payment methods

Payments on Thadani's are processed through secure hosted gateways. Indian checkout options are handled through PayU (PayU Payments Pvt. Ltd.), and eligible international or PayPal-account payments can be completed through PayPal. You are redirected to the selected gateway at checkout, so Thadani's does not see or store your full card number, CVV, bank credentials, or PayPal login.

What you can pay with

• Credit cards — Visa, Mastercard, American Express, Diners Club, Rupay, Discover.
• Debit cards — Visa, Mastercard, Rupay and Maestro debit cards issued by all major Indian banks.
• UPI — Google Pay, PhonePe, Paytm UPI, BHIM, Amazon Pay UPI and any UPI app.
• Net banking — 50+ Indian banks supported through PayU's net-banking flow.
• Wallets — Paytm Wallet, Mobikwik, Freecharge, Amazon Pay and others supported by PayU.
• EMI — credit-card EMI from 6 to 24 months (where supported by your card issuer) and Cardless EMI through PayU's partners.
• PayPal — PayPal account checkout and eligible cards through PayPal where supported by your country and merchant configuration.

The exact list of available options depends on the order amount, your card-issuing bank, gateway availability and current merchant configuration. The full menu is shown on the selected secure checkout screen.

Currency

All prices on this website are in Indian Rupees (₹, INR) and are inclusive of applicable Indian GST unless stated otherwise. International customers can pay in INR using an internationally enabled card; the conversion is handled by your card-issuing bank at their prevailing rate. Customs duties at destination are the customer's responsibility (see Shipping policy).

Security

The Thadani's website is served exclusively over HTTPS. PayU and PayPal hosted checkout screens run on their own secure infrastructure. Card, bank and PayPal credentials are never transmitted to or stored on Thadani's systems. Additional authentication is performed where supported by your card, bank or PayPal account.

Payment confirmation

Once your payment succeeds you are returned to Thadani's with a confirmation page and an order reference. You may also receive a gateway receipt from PayU or PayPal. If you do not see confirmation within 30 minutes, please contact us with the date, time and amount of the attempted payment.

Failed or pending payments

If a payment fails, no amount is debited and you can try again. If your bank shows a debit but Thadani's shows the order as failed (a "pending" state), the amount is automatically reversed by your bank within 5–7 business days. We can help confirm — write to hello@thadanis.in with your bank statement reference.

Refunds

Refunds are issued back to the original payment method through the gateway used for the order. See our Returns & refunds and Cancellation policies for timelines and process.

Need help?

Email hello@thadanis.in or call +91 7666660660 Monday–Saturday, 11:00–19:00 IST.

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